Master Your Time, Maximize Your Success

1. Acceptance of Terms

By accessing and using Pinnacle Time Control services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Pinnacle Time Control provides time management solutions, productivity analytics, and workforce optimization tools. Our services include software licensing, consulting, implementation support, and ongoing maintenance.

3. User Obligations

Users must provide accurate information, maintain security of login credentials, use services in compliance with applicable laws, and respect intellectual property rights.

4. Payment Terms

Services are provided on a subscription basis with terms specified in individual service agreements. Payment is due according to agreed schedules. Late payments may result in service suspension.

5. Data Protection

We implement industry-standard security measures to protect user data. Users retain ownership of their business data while granting us license to process data as necessary to provide services.

6. Limitation of Liability

Pinnacle Time Control's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages arising from service use.

7. Termination

Either party may terminate services with appropriate notice as specified in service agreements. Upon termination, users retain access to their data for a reasonable export period.

8. Modifications

We reserve the right to modify these terms with advance notice. Continued use of services constitutes acceptance of modified terms.

9. Governing Law

These terms are governed by the laws of New York State. Disputes will be resolved through binding arbitration in New York, NY.

Last updated: January 2024

Contact: [email protected]

1. Information We Collect

We collect personal information including names, contact details, business information, and usage data necessary to provide our time management services effectively.

2. How We Use Information

Information is used to deliver services, provide customer support, process payments, improve our offerings, and communicate important updates about your account and services.

3. Information Sharing

We do not sell personal information. Data may be shared with service providers, legal authorities when required by law, or business partners with your explicit consent.

4. Data Security

We implement comprehensive security measures including encryption, access controls, regular security audits, and employee training to protect your personal and business data.

5. Data Retention

Personal data is retained as long as necessary to provide services and comply with legal obligations. Business data retention periods are specified in service agreements.

6. Your Rights

You have rights to access, correct, delete, or port your data. You may also object to processing or request restrictions. Contact our privacy officer to exercise these rights.

7. Cookies and Tracking

We use essential cookies for functionality, analytics cookies to improve services, and marketing cookies with your consent. You can manage cookie preferences through our cookie policy.

8. International Transfers

Data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. Parents may contact us to review or delete children's data.

10. Contact Information

For privacy questions or concerns, contact our Data Protection Officer at [email protected] or +1 (212) 847-9623.

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze site usage patterns.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our site to improve performance and user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness. Require explicit consent.

Functional Cookies: Enable enhanced features like live chat, form completion, and personalized content.

3. Third-Party Cookies

We may use third-party services that set cookies, including Google Analytics, social media platforms, and customer support tools. These have their own privacy policies.

4. Managing Cookies

You can control cookies through our preference center or your browser settings. Disabling certain cookies may limit site functionality and user experience.

5. Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain until expiration or deletion. Retention periods vary by cookie type and purpose.

6. Legal Basis

Essential cookies are used based on legitimate interest. Analytics and marketing cookies require your explicit consent under applicable privacy laws.

7. Updates to Cookie Policy

We may update this policy to reflect changes in our practices or applicable laws. Check this page regularly for updates.

Last updated: January 2024

Contact: [email protected]

1. DMCA Compliance

Pinnacle Time Control respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Reporting Copyright Infringement

To report copyright infringement, please provide written notice containing:

• Identification of the copyrighted work claimed to be infringed
• Location of the infringing material on our site
• Your contact information including address, phone, and email
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of copyright owner
• Physical or electronic signature of authorized person

3. DMCA Agent Contact

Send notices to our designated DMCA agent:

Pinnacle Time Control LLC
DMCA Agent
2547 Broadway Avenue
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 847-9623

4. Response Process

Upon receiving valid DMCA notice, we will promptly investigate and remove or disable access to allegedly infringing material. We will notify the content provider of the removal.

5. Counter-Notification

If content was removed due to mistake or misidentification, you may file a counter-notification including identification of removed material, contact information, and sworn statements.

6. Repeat Infringers

We maintain a policy to terminate accounts of users who are repeat infringers of intellectual property rights.

7. Safe Harbor

We operate in good faith compliance with DMCA safe harbor provisions while respecting both copyright holders' and users' legitimate rights.

Last updated: January 2024

1. GDPR Commitment

Pinnacle Time Control is committed to full compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of EU residents.

2. Legal Basis for Processing

We process personal data based on:

• Consent - for marketing communications and optional features
• Contract - to provide requested services
• Legitimate Interest - for business operations and security
• Legal Obligation - to comply with applicable laws

3. Your GDPR Rights

Right to Access: Request copies of your personal data

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive data in portable format

Right to Object: Object to certain processing activities

4. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance:

Email: [email protected]
Phone: +1 (212) 847-9623
Address: 2547 Broadway Avenue, New York, NY 10025

5. Data Transfers

When transferring data outside the EU, we ensure adequate protection through Standard Contractual Clauses and other appropriate safeguards.

6. Supervisory Authority

You have the right to lodge complaints with your local data protection authority if you believe we have not complied with GDPR requirements.

7. Privacy by Design

We implement privacy by design principles, ensuring data protection is integrated into all business processes and system designs from inception.

8. Breach Notification

We maintain incident response procedures to detect, report, and investigate personal data breaches within required timeframes.

Last updated: January 2024